Privacy Policy

This Privacy Policy covers the information HelpNinja, a brand of DirectPoint Media LLC, 1408 E 13th St, Cheyenne, WY 82001, receives through this website and its alert sign-up.

1. Information we receive

• What you type in: your first name, email address, mobile number and any alert topics you choose.
• Your consent choices: each box you checked, the word-for-word text you saw next to it, which version of that text it was, and a UTC timestamp.
• Device and visit details: your IP address, browser user agent, the page where you signed up and the page that sent you there.

2. Why we use it

• Sending the alerts you turned on, only in the categories you picked.
• Keeping proof of what you agreed to, and making sure opt-outs stick.
• Replying when you write to us, and protecting the site from abuse.

3. Service provider

In order to fulfill your request, HelpNinja may use contracted service providers, which act solely on HelpNinja's behalf and at HelpNinja's direction, for the sole purpose of facilitating the delivery of communications you have consented to receive. These service providers operate under strict contractual obligations to process your data only as directed by HelpNinja and in accordance with this Agreement. Your personal information will not be sold, rented, leased, or otherwise disclosed to any unaffiliated third parties for independent marketing purposes.

4. SMS opt-in data

SMS opt-in and consent: your mobile phone number, text-messaging originator opt-in data, and consent status will never be shared with or sold to third parties or affiliates for marketing or promotional purposes.

5. Legal and business disclosures

Information may be disclosed where the law requires it, to protect people or our legal rights, or to a successor if the business is sold or restructured. This policy would continue to cover it.

6. Your controls

• Texts: reply STOP to any message. One final confirmation message may be sent.
• Email: click unsubscribe in any alert email, or write to [email protected].
• See or erase your data: email us for a copy of what we hold or to have it erased. We retain only what is needed to keep honoring an opt-out.

7. State privacy rights, including California

Some state laws give you the right to learn what personal information we hold and how we use it, to have it corrected or deleted, and to exercise those rights without being treated differently. We do not sell personal information. Send requests to [email protected]; we confirm requests against the details you used to sign up.

8. Cookies

The site sets one session cookie, used only to block forged form submissions. There are no ad trackers and no session-recording scripts.

9. Safeguards and how long we keep data

We apply reasonable security measures. Consent records are retained as long as they are needed to show what you agreed to and to keep honoring opt-outs.

10. Minors

HelpNinja is not meant for children under 13, and only adults 18 and over may sign up for alerts.

11. Policy updates and contact

Any change to this policy is posted on this page with a new date. Questions go to [email protected], or by mail to DirectPoint Media LLC, 1408 E 13th St, Cheyenne, WY 82001.