Get in touch
The fastest route is email. Include the playbook name or the number you signed up with so we can help quickly.
| [email protected] | |
| Phone | 800-741-9835 |
| Texts | Reply STOP to opt out or HELP for help. SMS Terms |
| DirectPoint Media LLC, 1408 E 13th St, Cheyenne, WY 82001 |
We can help with
- Questions about a playbook, or a correction.
- Changing your alert topics or removing your sign-up.
- Anything about HelpNinja texts or emails.
We cannot help with
Eligibility decisions, applications, or the status of a case. Those belong to the agency that runs the program. HelpNinja provides practical playbooks, program information, and optional email and text alerts directly to readers through its website, and is not affiliated with any government agency.